The Shopping Tomorrow expert group Customer Engagement visited ANWB

The Shopping Tomorrow expert group Customer Engagement, chaired by knowledge partner Squadra, was a guest at the ANWB for the 3rd meeting Customer Engagement. Interesting discussions on the topics Customer Insights and Customer Value Management. Sandy Zwanepol gave a very interesting presentation about the Bijenkorf. Frank de Wit (ANWB) offered the location and facilities.